Privacy Policy

It’s a long held tradition of Edward Green and Company Limited (“we”) to be discrete with our customers’ personal details, and that tradition informs our commitment to protect your privacy and personal data online. Please read this Privacy Policy (together with our Cookie Policy), as this sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

By using our website, www.edwardgreen.com, (our “Site”), you accept and consent to the terms of this Privacy Policy. Our Privacy Policy is governed by the UK’s Data Protection Act 1998 (the “Act”). The data controller, in accordance with the Act, who will hold and use your personal data, is Edward Green and Company Limited of Cliftonville Road, Northampton, Northamptonshire, England, NN1 5BU. We may make changes to our Privacy Policy periodically, so do check back frequently to make sure you are aware of any changes.

Information We May Collect From You and How We Will Use It

We collect and process information you give us when using our Site or contacting us. For example, you may give us information by filling in forms on our Site corresponding with us by phone, e-mail or otherwise, when subscribing to our mailing list, placing orders on our Site, searching for products, and reporting problems on our Site. This information may include your name, address, e-mail address, phone number, job title, financial and credit card information, and personal preferences and interests. We may also collect information about you in a number of other ways. Each time you visit our Site we may automatically collect information from you, such as, technical information including the Internet Protocol (IP) address used to connect your computer to the Internet or your login information, or by using Cookies.

For information on the cookies we use and the purposes for which we use them see our Cookie Policy. We also work closely with a number of third parties (including sub-contractors, payment and delivery services, analytics providers, e-commerce software providers) and may receive information about you from them. We use information held about you in the following ways:

• to confirm your identity and ensure no-one is using your details fraudulently and as part of our efforts to keep our Site safe and secure generally;
• to provide you with the information, products and services that you request from us and to notify you about changes to our Site or products;
• to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about, or to make suggestions and recommendations to you about goods or services or news that may interest you.
• to ensure that Site content, is presented in the most effective manner for you and for your computer;
• to create personal customer information records, linked to each registered online customer account once that customer has made its first purchase, which are automatically compiled once the customer is logged in;
• to administer our Site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes; and
• to combine information received from other sources with information you give to us and information we collect about you.

We may use this information and the combined information for the purposes set out above. Disclosure of Your Information We never sell or rent your information to third parties. However, we may share your information with selected third parties including business partners; e-commerce software providers, merchant service providers; suppliers and sub-contractors for the performance of any contract we enter into with them or you. We also share your information with analytics and search engine providers that assist us in the improvement and optimisation of our Site.

In the event we sell our business or asset, we may share your information with the buyer and we will use reasonable efforts to procure that the buyer uses it in a manner that is consistent with this Privacy Policy. We may also share your information with any third party if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply any of our terms and conditions, including our Website Terms of Supply; or to protect the rights, property, or safety of Edward Green, our customers, or others. This includes providing information for purposes of fraud protection. Where We Store Your Personal Data We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

All information you provide to us is stored on secure servers within the UK. The data that we collect from you may be processed by staff operating outside the EEA who work for our suppliers, our international shipping/delivery partners, our marketing and e-commerce partners, or us. Such staff maybe engaged in, among other things, the fulfilment of your order and the processing of your payment details. By submitting your personal data, you agree to this transfer, storing or processing. Protection of Your Information and Security We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. From time to time our website may contain links to other websites of interest. Once you have used these links to leave our site, we do not have any control over that other website and are not responsible for the protection and privacy of any information that you provide whilst visiting such sites.

Such sites are not governed by this Privacy Policy, and will have their own privacy policies which you should refer to. Any payments you make through our chosen payment provider Sagepay will be handled in accordance with the security standards of Sagepay: http://www.sagepay.co.uk/policies/privacy-policy. Your Rights You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. We will only contact you by email or SMS where you have agreed that we may do so or where we are permitted to do so by law. You can exercise your right to prevent such processing by unsubscribing at the bottom of our e-mail communications to you, or by contacting us at the address or e-mail address listed in the ‘Contacts’ section of this Privacy Policy.

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you. Contact If you have questions, comments or requests regarding this Privacy Policy, contact us at dataprotection@edwardgreen.com or Data Protection, Edward Green, 75 Jermyn Street, London, SW1Y 6NP.